RingCentral Online Internet Fax Review – Introduction
RingCentral, Inc. is a leading provider of flexible and cost-effective software as a service (SaaS) solutions for business communications, including a cloud-based contact center solution and Glip, an advanced team collaboration workspace. Our flagship cloud PBX phone system solution utilizes VoIP technology to eliminate the need for on-premise PBX hardware. Over 300,000+ businesses rely on RingCentral including BMW, Twitter, Intuit, Evernote and Yahoo!
**Note: snippet information taken from website
RingCentral has 4 plans to choose from starting from $9.99 to $49.99 monthly. If you sign up for the annual subscription, the prices do become cheaper. Each plan has all basic 4 basic functions of dedicated fax number, sending and receiving faxes on different devices, cloud integration, and web support. Plan 1000 and 2500 has an additional service, phone support. The unlimited plan contains all features as this is the highest tiered plan.
- Fax 500 plan starts at $9.99/monthly ($7.99/month with annual subscription) with 500 fax pages.
- Fax 1000 plan starts at $17.99/monthly ($12.99/month with annual subscription) with 100 fax pages.
- Fax 2500 plan starts at $59.99/monthly ($49.99/month with annual subscription) with 2500 fax pages.
- Fax Unlimited, which cost $49.99/monthly and ($39.99/monthly with an annual subscription), unlimited faxing.
Setup Your Online Fax Service
In the first step of setting up your RingCentral account, you must first pick out either a toll free, vanity or local number of your choice. An example picture below, you can have many different choices of toll free prefixes to choose from. Once you have chosen a prefix in step 1, you can choose a number from the list in step 2. If you wanted a vanity number (Example 1(888)MYTEAMS), then you can select that tab and they have a little tool where you would enter you text and it will generate a number for you. However, there is a one-time fee charge of $30.00 activation fee for a vanity number and if you did not want either a toll free number or vanity, you may definitely choose a local number. It may also take up to 7 days for a vanity number to become active.
After you have chosen your telephone number, you will go through a series of steps to enter your credit card and verify your information. This process is a bit more lengthy compared to other similar services. Now you have you have inputted your billing information , they will ask you to verify your account by entering a mobile or landline. After the verification with a pin number, you will then need to verify via e-mail.
The nice thing about RingCentral is that this online fax company does a great job into teaching you how to send and receive faxes. After the payment and verification, you enter an express setup. This is where you tell me about your company and then they direct you to a page to teach you to start using the services
The user interface is very simple and easy to navigate due to the simplicity of design. Under the overview tab, you will see your recent messages or calls. This message tab is that tab that contains all of your faxes in your inbox, outbox, sent and voicemail. The call log will consist of your calls in details with information of date, time, name and phone number. There is also a contact page, where you can create your business individual contacts or groups.
The Call Log tab allows you to sort through your calls in detail, with filters by date, time, name or phone number. You can also create an address book for individuals or groups under Contacts.
Under the settings tab, you have the option to block certain numbers from your account if you receive unwanted faxes or phone number.
Sending/Receiving Online Fax
Sending and receiving faxes through RingCentral are very very easy tasks to accomplish. With a simple click on the faxing document icon, located on the right side of the page, a popup will appear with the necessary information needed. You would need to fill in the fax numbers or you can add through your contacts. You can send up to 50 recipients and a max of 200 pages per fax. RingCentral also supports different fax documents, such as PDF, PSD, Microsoft Word, Excel and even powerpoints. You can even add files from a dropbox, box, or google drive account if you wanted to.
You can even schedule your faxes to send according to whatever you set it to. Faxing documents normally take about under a minute based my tranmitting time. On average, it took about 25-30 seconds to send a fax and 50-60 seconds to receive a fax.
RingCentral is extremely resourceful in providing support for their services provided. We found that the customer support center has sections geared toward different issues and there is a FAQ page that provides many answers in detail. They also provide a community where you can ask questions to other RingCentral users through their “Ask the Community” option.
Live chat is available to all users Monday – Friday from 6 am to 5 pm PST. Its phone support, not available to those with the Fax 500 plan, can be reached Monday through Friday from 5 am to 6 pm PST for customers with one user on the account, and Monday through Friday from 8 am to 9 pm PST for customers with two or more users on an account.
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**Affiliate link disclosure. All information here are for educational purposes and should not be used as professional advice. I try to be fair and honest with every review and does not in anyway affect the information provided. By clicking on the link provided above, you will be redirected to the company’s official site. Thank you for support.